Shipping & Delivery Policy – Kay’s Kosmetic
Thank you for shopping with Kay’s Kosmetic! We are committed to providing you with a smooth and reliable shopping experience. Please review our shipping and delivery policy below.
Processing Time
All orders are processed within 1–2 weeks (7–14 business days). Processing time includes order verification, product preparation, packaging, and quality checks. Please note that processing times may be extended during high-volume periods such as product launches, promotions, or holidays.
Shipping Time
Once your order has been processed and shipped, please allow up to 1 week (5–7 business days) for delivery. Shipping times may vary slightly depending on your location and the carrier.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information so you can monitor your delivery.
Shipping Delays
Kay’s Kosmetic is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout. Please ensure your address is entered correctly to avoid delays.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Incorrect Address
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any additional shipping fees required to resend the package.
Contact Us
If you have any questions or concerns regarding your order, please feel free to contact us. We’re here to help and ensure you have the best experience with Kay’s Kosmetic!
Thank you for supporting Kay’s Kosmetic 💖